We bought our 2024 Sante Fe last March and we absolutely love it. Kasey was the best salesman ever and the service has been phenomenal….Manny rocks.

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Great Service! All of the service staff were amazing. Work was completed quickly, had free snacks while I waited. Will be using this location from now on.

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I would have hoped for a few more things when spending $400+ on repairs…can’t top off fluids? Can’t run it through and automatic car wash? Just a few little things that seem like they’re pretty standard at other places. We will see how the repairs hold up. I just drove it home. We will see if it fixes it.

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This is a pretty new building and so it’s relatively very clean their waiting area is nice. They have plug-ins next to the chair so you can charge your phone. They provide snacks, coffee, and water. The staff seems friendly. I have only gone there to service my car and the people in the service department are friendly. I definitely do not mind driving to this location.

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Friend. Ly. Respectful,Caring ,generous. Funny outstandingly cool. And overall, everyone was kind and friendly and showed a lot of respect.

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I bought my Electra at a different dealership, but knowing I would take to Bob Howard. There service advisors “were” top notched. Very attentive and communicated with me. However, lately I have to park my car and WAIT on a service advisor to even approach me. Then conversation was rather short and seemed unappreciative. Once was car was finished I looked over in the driveway and it sat there. After 10 minutes I went to service desk and it was like oh yea your ready. Seemed as if I was a burden to them. I will give it one more try, ... Read More

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DealerRater - May 4, 2025

I bought my Electra at a different dealership, but knowing I would take to Bob Howard. There service advisors “were” top notched. Very attentive and communicated with me. However, lately I have to park my car and WAIT on a service advisor to even approach me. Then conversation was rather short and seemed unappreciative. Once was car was finished I looked over in the driveway and it sat there. After 10 minutes I went to service desk and it was like oh yea your ready. Seemed as if I was a burden to them. I will give it one more try, if no progress I will drive out of my way to another dealership

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Very helpful. Professional. Won’t give up until you have your car. Very Informative as well.

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So Impressed with this Dealership. The customer service was top notch. My maintenance was easy to schedule and reschedule when something came up. The cleanliness of the waiting area and bathrooms was great. The chair was comfortable. The space was open and tables were even available. There was even a snack station.

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Great dealership also got to visit with my salesman and finance officer. The service department was quick and friendly

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Used cars not tested prior to sale. Sold car with alternator and battery. Dash lights came on 20 miles from dealer.

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It’s easy to get in and everyone is friendly. The waiting area is nice and comfortable.

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They were very friendly and kind at the very beginning of the meeting. He showed me step-by-step. What we needed to do to our vehicle even went out of his way to get me a tire for that day. So I go back to my own town. I appreciate all that they did.

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Great customer service by Christian, great financing help by Osama, and great leadership by Galen.

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Great customer service. Very clean place. I will go back abs use them again for sure!

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Service was great. The waiting area was spacious and clean. Juan Navarro explained what was done and what was needed both today and in the future. Juan did a great job and was very professional.

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Just purchased a new car, and I couldn't have been more pleased with the buying experience. I typically hate the car shopping experience because of all the pushy, high-pressure and/or unhelpful salespeople out there, but Christian N was the best. No pressure to buy. He was just there to be respectful, answer questions, provide information, and do his best to get us the best deal possible -- which is EXACTLY what we wanted. And we feel he did just that. Not sure what the other salespeople are like there, but his low-key style fit ours. Our finance guy, ... Read More

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DealerRater - Apr 21, 2025

Just purchased a new car, and I couldn't have been more pleased with the buying experience. I typically hate the car shopping experience because of all the pushy, high-pressure and/or unhelpful salespeople out there, but Christian N was the best. No pressure to buy. He was just there to be respectful, answer questions, provide information, and do his best to get us the best deal possible -- which is EXACTLY what we wanted. And we feel he did just that. Not sure what the other salespeople are like there, but his low-key style fit ours. Our finance guy, Osama, was also the best -- very respectful, no high pressure, quick to answer questions and make the process as quick and efficient as possible.

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Loves the sales staff as well as the service staff, when I make an appt the time is pretty much adhered to! I appreciate the friendliness of everyone there.

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I set up an appointment to get my oil changed at 12:00 p.m. I arrived at 11:45 a.m. and was told it would take one to one and a half hours (which is a long time, but whatever). I messaged the number they provided about two hours later for an update, but received no response. I waited another 30 minutes, still with no response. Finally, I went to the service desk, found someone, and discovered my car had been ready for some time. All they said was, "My bad; we will fill up your car next time." No, I ... Read More

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DealerRater - Apr 19, 2025

I set up an appointment to get my oil changed at 12:00 p.m. I arrived at 11:45 a.m. and was told it would take one to one and a half hours (which is a long time, but whatever). I messaged the number they provided about two hours later for an update, but received no response. I waited another 30 minutes, still with no response. Finally, I went to the service desk, found someone, and discovered my car had been ready for some time. All they said was, "My bad; we will fill up your car next time." No, I will not be returning. A $35 fill-up does not compensate for wasting 2.5 hours of my time. Do better.

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Kody King was a great salesman. He was very thorough in telling us everything about the Santa Fe Cruz. The finance department was great very quick for a car dealership to get in and out buying a new car. The only complaint I would have is the detail was not very good. I was expecting much better. I would highly recommend Bob Howard Hyundai.

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I love this dealership always a pleasant to work with not high pressure and Russ it's always a pleasure to work with

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Completely didn’t fix the issue I brought it in for no matter what I did over 5 days. Absolutely no communication unless you call and wait on hold for an hour even though they give a text option. I would only get ahold of them in the afternoon when they were about to have techs go home for the day so it just slowed the repair time down immensely. Service writers didn’t explain the issue correctly at all to the tech first go around so they test drove it over an entire day not finding the issue. Wanted to ... Read More

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DealerRater - Apr 16, 2025

Completely didn’t fix the issue I brought it in for no matter what I did over 5 days. Absolutely no communication unless you call and wait on hold for an hour even though they give a text option. I would only get ahold of them in the afternoon when they were about to have techs go home for the day so it just slowed the repair time down immensely. Service writers didn’t explain the issue correctly at all to the tech first go around so they test drove it over an entire day not finding the issue. Wanted to charge 200$ for each and everything they looked at. I thought it was 200$ for a TPMS sensor to be changed and signed off on it, but no. It’s 200$ to look at the TPMS sensor then 500$ to replace it, what a joke. Then a valve cover gasket (96$ I already have it.) is also over 500$ to change. Mind you it’s a 30 min job with about 10 10mm bolts you take off then replace after the gasket. And these weren’t even the issues I brought it for. It had a transmission problem that would happen intermittently. Off the symptoms it is almost 100% a solenoid because fluid was tested. But since nothing was fully broken yet and there was no code they didn’t want to do anything for it. Meaning I’d have to continue to drive it while it throws itself 3 gears down on the highway forcing you to turn the car off then on to allow you to shift again normally. And that’s if I don’t lose 5th gear next time it happens. Then boom new trans for 5000$ probably. This place felt like an absolute scam with no care for any customers time.

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The salesman was great just not happy with the dealership tactics. The advertisement of the price of the vehicle is why we stopped there. Only to find out that was a lease price but it didn’t say that. We were there from Wisconsin so we ended up getting a lesser vehicle than what we came for due to cost. The rubber mats with there name on it doesn’t even fit our model vehicle. The box in the car we were told it was a lid cover to hide what’s in the back end. Come to find out ... Read More

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DealerRater - Apr 15, 2025

The salesman was great just not happy with the dealership tactics. The advertisement of the price of the vehicle is why we stopped there. Only to find out that was a lease price but it didn’t say that. We were there from Wisconsin so we ended up getting a lesser vehicle than what we came for due to cost. The rubber mats with there name on it doesn’t even fit our model vehicle. The box in the car we were told it was a lid cover to hide what’s in the back end. Come to find out it was roof rails and on the window sticker it says dealer installed. I installed them myself. Just give the best rate possible at the beginning don’t say later we can buy down the rate if you buy extended warranty. All it is is numbers and it’s about the most profitable way to sell a car. It’s not about the customer.Don’t give people the run around about tariffs. Those cars been there way before tariffs were even talked about. Also dealer add ons is just another scam to raise the final numbers.

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Customer Service Reps at Service Intake seemed distant & cold when I interacted with them. They also seem to have done something to my climate control as well when only asked for oil change.

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They performed the services I wanted without a hassle. I scheduled my service online a couple days prior.

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Got a great deal on my vehicle and any service is always very pleasant. The snacks and drinks make any wait time worth it.

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Great service from Juan. I’ve had trouble getting my car diagnosed but Juan has taken better care of us then the last service advisor.

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Service team was friendly, knowledgeable and fast getting my car repaired and returned to me.

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I had not been back here since they moved. The place looks great and Manny ( who helped me ) was very welcoming and knowledgeable. I was well taken care of.

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Kasey King Made Me, My Wife & My Children Feel Like Family. I Will Definitely Recommend Bob Howard Hyundai , Kasey Kept Us Smiling & Made Us Feel Comfortable With Our Purchase. Taught Us A Few Things Just Overall A Wonderful Experience Thanks A Lot !

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Is Sam's Car Purchasing Program dealer participant. Sales Mgr refused to honor deal provided through Sam's. awe were ready to buy that day. UPDATE: Jeremy Cook, General Mgr reached out to me. He took the lead on the issue and after working through the issue, we purchased a new vehicle from Bob Howard Hyundai. Our Salesperson, Nansy Reyes, with whom we'd been working with since December, while we conducted research on various makes & models was awesome.

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This dealership does not want to honor Hundia three year or 36000 mile warranty if they can muddle the water.

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Routine maintenance was handled quickly and well despite that they were understaffed at the time. They are always courteous and professional. Waiting lounge is the best I've been in, great coffee, snacks and comfortable seating. Will continue to use them for my maintenance needs.

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Jose was Polite, and very helpful as he explained everything to me even sent me a video about additional service offered and included a free inspection. He even got me a free Lyft home so I didn’t have to wait! Thanks Jose!

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It really depends on which staff member you deal with! When it was Manny it was amazing! He was very friendly, welcoming and helpful. He was eager to provide fantastic customer service and if I could choose him every time it would be a no brainer. But the other people did not approach me or acknowledge me when I walked in. I also had to call twice to check on the status of my vehicle because the guy who was supposed to update me wouldn’t call and update me. So basically Manny was great and everyone else needs to ... Read More

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DealerRater - Mar 26, 2025

It really depends on which staff member you deal with! When it was Manny it was amazing! He was very friendly, welcoming and helpful. He was eager to provide fantastic customer service and if I could choose him every time it would be a no brainer. But the other people did not approach me or acknowledge me when I walked in. I also had to call twice to check on the status of my vehicle because the guy who was supposed to update me wouldn’t call and update me. So basically Manny was great and everyone else needs to go through training again.

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Victoria-Sales Professional-Excellent/Vehicle as advertised-Se Habla Espanol My wife and I bought a car last week and it was a wonderful experience thanks to our Sales Professional-Victoria! She answered the phone and was able to find the vehicle we were looking for and we set an appointment for the next day to test. Please set an appointment with her to allow the time to find what you need. We arrived and asked for her specifically. She had the requested vehicle ready for a test drive, which we took. The vehicle was just as advertised and the pictures were accurate. She ... Read More

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DealerRater - Mar 25, 2025

Victoria-Sales Professional-Excellent/Vehicle as advertised-Se Habla Espanol My wife and I bought a car last week and it was a wonderful experience thanks to our Sales Professional-Victoria! She answered the phone and was able to find the vehicle we were looking for and we set an appointment for the next day to test. Please set an appointment with her to allow the time to find what you need. We arrived and asked for her specifically. She had the requested vehicle ready for a test drive, which we took. The vehicle was just as advertised and the pictures were accurate. She walked us through the paperwork and completed the process and we drove the vehicle home. There were some after the sale issues that she quickly handled to complete the process. Wow is all I can say! Thanks to the Bob Howard team for hiring a female in a male dominated profession, that takes courage. Don't wait, don't hesitate, call and ask for Victoria, set an appointment, invest the time and purchase the vehicle of your dreams!

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All was perfect except that my consultant went on vacation and didn’t forward her phone to someone else so her extension was never answered. Good place to go. I will return!!!

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Great experience with knowledgeable and friendly people. The process was quick and easy. Nice building too!

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Love coming to Bob Howard for service. Employees are always so eager to make sure I’m satisfied.

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They took great care of me and I will be back for my next oil change

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This is a great dealership. I have bought 3 vehicles from the salesman Ali. He is zero pressure and knows everything about the vehicles he is selling. He will take his time and make sure you know all you need to know about the vehicle. Another great thing about him is he will make sure you are taken care of. I highly recommend him! When its time to buy another car he will be the person I will be looking for!

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Super helpful service department. Manny is incredible and definitely makes us feel comfortable servicing our car here

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Honest and well mannered employees. I have nothing but good things to say, definitely coming back.

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Very clean and helpful. Attentive to your needs. Provided transportation to and from the dealership

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Explained the model options without being too pushy. Was patient with my questions and concerns. Was willing to work with the price I was willing to pay.

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Very friendly service and really nice facility. I have purchased several cars at this dealership and have always been treated fairly.

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Very friendly and great service . She is the best communicator. I know easy to talk to

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Very professional, timely, finance, Osama great. , sales person, Ali, the best, Larry, delivery driver so kind and professionsl

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Always nice and pleasant to deal with. They are fast on service when I have taken my car in for service.

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They are Very welcoming and fast , they also do a great job servicing my car, give us all details and updates on a professional manner

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Quick to service my car even though I bought it from another dealership. Kept me updated on the status of my car. Very professional.

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Helpful in all areas. Kept me informed of what was going on with my vehicle. All around friendly

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They're service department is better than the one in Norman. Alot friendlier and more informative.

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The Service was awesome and on point. The Staff is amazing my car had a recall Shay was my advisor she was very professional and very knowledgeable about my car. They dropped me off at my residence and picked me up when my car was ready. I am thinking about trading it in for an upgrade in the future I would definitely consider Bob Howard.

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The waiting area is neat and clean as well as the ladies bathroom. I needed to wait while a maintence oil change was done. It was well within an acceptable time period. Don’t mind coming here every ten thousand miles.

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This was my first visit. I bought a 2013 Elantra from a family friend who bought the car at this dealership new back in 2013. He had all his services done here so I continued the service at this dealership.

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Clean place friendly safe. Long wait but was kept informed. Was more then a route visit so was good w parts ordered and delivered and service complete

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Dealership lied about the parts for my car kept giving me and my family the run around until we may or may not do business with these people again I would highly suggest no one do business with them until they get better with their service

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I initially had a great experience with this place and would highly recommend it. However, my second visit was quite unusual and disappointing. After dropping off my car and returning home, I unexpectedly received a text message from them expressing interest in purchasing my brand-new vehicle. This caught me completely off guard and left me feeling both surprised and uncomfortable. While they typically keep customers informed, this time, I received no updates regarding the status of my service. I had to wait nine hours before finally calling them myself to ask for information. When I reached out, they simply informed ... Read More

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DealerRater - Feb 13, 2025

I initially had a great experience with this place and would highly recommend it. However, my second visit was quite unusual and disappointing. After dropping off my car and returning home, I unexpectedly received a text message from them expressing interest in purchasing my brand-new vehicle. This caught me completely off guard and left me feeling both surprised and uncomfortable. While they typically keep customers informed, this time, I received no updates regarding the status of my service. I had to wait nine hours before finally calling them myself to ask for information. When I reached out, they simply informed me that the issue had been resolved and that I could come to pick up my car. Throughout the entire process, I was extremely concerned—both about their sudden interest in buying my car and the complete lack of communication regarding its service. Unfortunately, this experience left me very disappointed.

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Clean and comfortable as you wait 2 hrs for oil and filter change. Snacks and coffee were free.

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Came in for service. The service rep (Jakob) was helpful in identifying exactly what I needed with no up selling. I took a look at the showroom models while waiting and had a great visit with Victoria. Even though she knew I was only there for service she spent time showing me the floor models. If I were in the market, she would get my business.

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I recently purchased a 2024 Hyundai Tucson Hybrid from BH Hyundai. I had looked at one two weeks prior at Van Hyundai in Carrollton, TX - but their finance dept struggled with my self employed 1099 income. BH had no such issues, and I left that day with my Hyundai. My sales rep Kasey - understood that I had my mind made up when I arrived. He never tried to sway me away from what I had chosen, or waste my time offering me anything else. Start to finish was about an hour. I will definitely be using them again!

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Only 2 others waiting in waiter space took over 2 hours 30 min for oil change.workers walking back an fourth joking around!!

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Super helpful and very professional, worked with me to get a new vehicle after mine broke down, even got me out of my bank loan with $0 down

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they are all really helpful and sweet and always coming to check in on me !

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I feel communication could be better after you approve the repairs on your vehicle repairs.

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This dealership made buying my new car a painless experience. I drove from Tulsa because their customer service was so much better than the local dealership I started with. Everyone we interacted with was pleasant and helpful!

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Excellent service, great communication on letting me know everything that was going on with my vehicle. I never had to call them for anything....the service guy that helped his name is "Manny" and he was more than awesome! Great dude! Thank you very much!!

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Very friendly and the building was clean.good job on finance. Not over 2 hrs there.

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Everyone is so helpful and courteous. Also, I was sent a $25 discount coupon via email. That made my bill very inexpensive.

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I would give them five stars, but they need to improve their communication. They are good service!

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Love the new building and being greeted by the best salesperson. She was most professional.

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Beautiful lounge area to relax in while your car is being served. And the coffee is delicious.

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Our Salesman Mohamed Ali was really great! We came to test drive and he let us do just that, he didn’t push us what so ever just gave me his phone number and that was it. We came back 3 days later and bought our new 2025 Palisade Calligraphy Night Edition!

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As far as the salesman to attain the sale he did a good job as far as showing features of the vehicle of the sale it was non existent. I did not know how to put the vehicle in park. I asked if we could turn the blinker noise off during the test drive and the salesman did not assist with this before I left. When the sale was over and walked to the car the salesman basically handed me the keys and paperwork, he changed the tag from one vehicle, he did not even sit in the vehicle 3 minutes. ... Read More

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DealerRater - Jan 3, 2025

As far as the salesman to attain the sale he did a good job as far as showing features of the vehicle of the sale it was non existent. I did not know how to put the vehicle in park. I asked if we could turn the blinker noise off during the test drive and the salesman did not assist with this before I left. When the sale was over and walked to the car the salesman basically handed me the keys and paperwork, he changed the tag from one vehicle, he did not even sit in the vehicle 3 minutes. I even sat my Bluetooth up with my phone myself.

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I’ve sold/purchased about 20 cars in my lifetime, frequently that has been through dealerships. I’ll be honest I hate the whole sales/finance gamesmanship of the process. I’d rather have a colonoscopy. I’ve flown to locations to buy vehicles even though the right one was right down the road because I hated that dealership soo much. Phil Wartley and Bob Howard Hyundai were the absolute BEST buying experience I have ever had. I would, and in fact WILL fly/drive to them as necessary for any future car purchase. It was that positive an experience. I ... Read More

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DealerRater - Jan 3, 2025

I’ve sold/purchased about 20 cars in my lifetime, frequently that has been through dealerships. I’ll be honest I hate the whole sales/finance gamesmanship of the process. I’d rather have a colonoscopy. I’ve flown to locations to buy vehicles even though the right one was right down the road because I hated that dealership soo much. Phil Wartley and Bob Howard Hyundai were the absolute BEST buying experience I have ever had. I would, and in fact WILL fly/drive to them as necessary for any future car purchase. It was that positive an experience. I had been looking for a vehicle with a specific combination of features that was proving difficult to find. I found one there and was not looking forward to dealing with the online negotiation process not to mention the aggravation once I got there. After 2 minutes on the phone with Phil I knew I was dealing with a person and dealership of integrity and empathy. They made the process soo easy I had the transaction mostly completed online in just a few minutes and simply had to show up when I was able. After driving several hours I was just waiting to get hit in the face with the “fine print” discussions and it didn’t happen. In fact every interaction to include the dreaded trade in was amazing. I can’t say enough positive… Go to Bob Howard and use Phil Wartley.

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The employees Bob Howard Hyundai are very professional and made me feel confident in my purchase of my new car.

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They usually do a good job, but this time I question some of their work

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DO NOT, DO NOT TAKE YOUR CAR FOR SERVICE IF YOU DID NOT PURCHACE YOUR VEHICLE THERE. THEY WILL KIDNAP THE CAR AND TELL YOU LIES CLAIMS WHEN THEY HAVE NOT EVEN ASSESSED THE VEHICLE. i TOOK MY CAR THERE FOR A SIMPLE TOW HITCH RECALL AND THE CHECK ENGINE LIGHT. I DROPPED ON FRIDAY, I WAS TOLD SATURDAY I COULD PICK UP THE VEHICLE AND WHEN I TRIED I GOT A MRS. SHEMIAH ON THE LINE STATING MY CAR HAS ENGINE DAMAGE. AS SHE IS SAYING ALL THIS TO ME I COULD HEAR STAFF BEHIN HER LAUGHING. WORST PLACE ... Read More

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DealerRater - Dec 23, 2024

DO NOT, DO NOT TAKE YOUR CAR FOR SERVICE IF YOU DID NOT PURCHACE YOUR VEHICLE THERE. THEY WILL KIDNAP THE CAR AND TELL YOU LIES CLAIMS WHEN THEY HAVE NOT EVEN ASSESSED THE VEHICLE. i TOOK MY CAR THERE FOR A SIMPLE TOW HITCH RECALL AND THE CHECK ENGINE LIGHT. I DROPPED ON FRIDAY, I WAS TOLD SATURDAY I COULD PICK UP THE VEHICLE AND WHEN I TRIED I GOT A MRS. SHEMIAH ON THE LINE STATING MY CAR HAS ENGINE DAMAGE. AS SHE IS SAYING ALL THIS TO ME I COULD HEAR STAFF BEHIN HER LAUGHING. WORST PLACE EVER

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No pressure sales! Car buying from Kody and Kasey was almost too easy! We will be repeat customers!

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Everyone was so nice and professional. Went fast and smooth. Salesman and finance guy was top notch.

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Went to this dealership to look at some vehicle and got taken for a stupid person...got taken in.won't bye a vehicle here again!!!! .

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Service writer was great. Vehicle should have been covered under warranty. But Hyundia Warranty has no one to talk to you about problem, refers you to the BBB. I filed a complaint and will join class action suit.

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I won’t go to any other dealership for service, always professional and courteous. I usually will wait for the work to be done. The waiting area has plenty of seating and charging plug ins for every seat.

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Me siento muy satisfecho con atención brindada por eo representante ya q tuvo un trato especial

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Exelent service professional people and very helpful and polite will comeback again and I do recommend it

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Great customer service, very friendly helpful staff, and the service was faster than said time. I was in and out

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Bob Howard Hyundai was great, best we have ever been treated at a dealership. Kasey King was and is very helpful.

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This dealership has always been good for me and my vehicle which I purchased from them in 2015. It seems they have some dignity and integrity.

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Great service and on time ⏲️ I will recommend this service to anyone 👍 at anytime hands ✋️ down

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Courteous, helpful, informative. Service writer took me to shop to talk directly to mechanic about a potential problem.

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This dealership was very helpful and informative and my dealer Kasey King was extremely helpful. I will definitely recommend him and the dealer ship to everyone.

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Friendly staff, went above and beyond. Great customer service, clean facilities, knowledgeable staff, no pressure to upsale

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Great customer service, friendly helpful staff, and the service was fast I was in and out

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Great went above and beyond to get the deal done highly recommend this spot if looking for a new ride

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My sales guy Ross and manager mr bert was great help , everything went so smooth and everyone was great

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They meet me with a smile and handle my car with prompt and correct services

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I recently had my vehicle serviced at Bob Howard Hyundai and the experience was exceptional! From the moment I arrived, the staff was welcoming, professional, and attentive. The service team explained everything clearly and kept me updated throughout the process. My car was ready on time, and they even went the extra mile to ensure everything was in perfect condition. I couldn’t be happier with the level of care and expertise they provided. I highly recommend Bob Howard Hyundai for all your service needs. Thank you for making this such a positive experience!

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They rescheduled my appt at the last minute. Kind and willing to be helpful when needed/

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Very clean and organized. Was helped quickly and everyone I came across was friendly and willing to help.

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Excellent Service Department. Shemaiah is an excellent Service Advisor. She goes above and beyond for the customers.

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